What to do when Brother printer not connected? There can be a number of reasons for the [brother printer not connecting](https://www.brotherprintersupportpro.us/blog/brother-printer-say-not-connected/). This can be checked when the printer screen goes blank. You can troubleshoot and understand the issues using the below steps. 1. Check the power source. Check whether it’s on. 2. Check whether the machine is connected to the power source 3. Ensure the printer is not switched into sleep mode 4. The USB cable must have lost connection with the network 5. Check whether the USB cable is properly connected to the network There is a high chance that you may be able to diagnose the problem and fix it. In case you're not able to do so, we are available 24 x 7 for your service.